Client-facing

Online Coaching Agreement

Working draft for 12-week 1:1 strength coaching. Attorney must read it.

TEMPLATE ONLY. Have a qualified attorney review before you send this to a paying client. This is not legal advice. Do not treat any state, compact, or licensure line as verified until you have confirmed it.

THE MOM LOAD — ONLINE COACHING AGREEMENT
12-week 1:1 strength coaching

This Agreement is between Nicolette Downes d/b/a The Mom Load (“Coach”) and the client named below (“Client”).

1. SERVICES
Coach will provide a twelve (12) week online strength-coaching container including: a 60-minute virtual kickoff, individualized programming (typically 3–4 days/week, delivered in writing), weekly written check-ins and program adjustments, video form review, weekday message access during posted hours, progress tracking, one 30-minute midpoint call (around week 6), and one 30-minute graduation call (week 12).

This is educational strength and fitness coaching. It is not physical therapy or medical care. It does not include medical diagnosis, treatment, or rehabilitation. Participation does not establish a physical therapist–patient relationship. Weekly live video calls are not included except as named above.

The website application is a screening form only. It is not this Agreement. Coaching and payment begin only after this Agreement (and the accompanying waiver) are signed.

2. TERM
Twelve (12) weeks starting on the onboarding date. One pause up to 14 days may be requested in writing. Unused weeks do not convert to cash.

3. FEES
$1,200 paid in full, or three payments of $425 as agreed in writing. Founding-client pricing, if offered, is in exchange for feedback and (if earned) a testimonial/case study — not a manufactured “regular” price.

4. REFUNDS / CANCELLATION
After the first coaching week is delivered (plan sent or kickoff held), fees are non-refundable. Before delivery, a full refund minus a $75 processing fee is available for 48 hours. Client may cancel in writing; after week-1 delivery there is no refund, and remaining payment-plan dates still run unless Coach agrees in writing to a hardship pause.

5. CLIENT DUTIES AND INTENDED POPULATION
This program is intended for clients who are ready for general strength and fitness training and who are not currently pregnant. It is not prenatal coaching and not postpartum rehabilitation.

Client represents that Client is not currently pregnant. If Client becomes pregnant during the term, Client will notify Coach immediately. Coaching then pauses or ends; this Agreement does not include prenatal programming.

Client will disclose pain, injury, surgery, and advice from other clinicians that may affect training. Application answers are used only to see whether this coaching program appears appropriate; they are not a medical evaluation.

Client is solely responsible for obtaining any advice Client wants from Client’s own healthcare provider before starting or continuing exercise.

6. NO MEDICAL CARE / NO PATIENT RELATIONSHIP
Coach is a licensed physical therapist and Doctor of Physical Therapy working in a fitness-coaching capacity under this Agreement. Coach does not diagnose, evaluate as a physical therapist, or treat. This coaching does not create a physical therapist–patient relationship. Red-flag symptoms belong with a medical provider. If concerns arise that may require medical or physical therapy evaluation, Coach will recommend that Client see an appropriate healthcare provider rather than converting this relationship into treatment.

7. ASSUMPTION OF RISK
Strength training has inherent risk of injury. Client assumes those risks of participation in coaching, except to the extent caused by Coach’s gross negligence or willful misconduct, as applicable law allows.

8. STATE LINE
Client lives in: ____________. This container is coaching/education.

9. INTELLECTUAL PROPERTY
Programs remain Coach’s IP. Client may not resell or share them.

10. COMMUNICATION BOUNDARIES
Coach replies on weekdays, 9am–3pm ET. This is not an on-call medical service and not an emergency contact. Missed check-ins are not refunded. One reschedule per week if Client gives 12 hours’ notice.

11. PRIVACY
Coach collects name, email, application answers, videos Client sends, and payment data (via Stripe) to provide coaching and run the business. Coach does not sell the list. Videos are stored privately. Client may ask Coach to delete videos after the container ends; financial records are kept as required.

12. TERMINATION
Coach may terminate immediately for non-payment, abuse, or if Client’s situation is outside the intended population of this coaching program (including current pregnancy or a need for medical or rehabilitation care this Agreement does not provide).

13. GOVERNING LAW
To be confirmed with counsel. Draft assumption: State of New Jersey.

Client name: __________________    Date: __________
Email: __________________
Signature: __________________

Coach: Nicolette Downes DPT    Date: __________
Signature: __________________